Aliexpress Shipping tracking

Internet shopping is becoming more and more popular every year. Convenience, a wide range of products and the ability to compare prices make online shopping preferable for many people. However, despite all the advantages, the process of online shopping can raise a number of questions and doubts, especially when it comes to waiting for your order to be delivered. Your shopping is done, your order is placed with Aliexpress, and the exhale of waiting is just beginning. We've all experienced the feeling of constantly refreshing the Postal Tracking page in anticipation of a new item. To make this process less stressful and more understandable, we decided to take a look at the stages your purchase goes through after checkout and how to track orders from Aliexpress store.

Where is my Aliexpress package at the moment?

Determining the exact location of your order from Aliexpress has a lot to do with the shipping method you selected during checkout. If you selected a shipping method that includes tracking, you will receive a tracking number that you can use to check the status and location of your order.

You can check the status of your order by following the steps below, depending on the shipping method you selected:

  1. If you selected a shipping method with tracking: You should have received a tracking number after placing your order. To get up-to-date information about the status and location of your order, you can enter this number on the carrier's website or mobile app. You can also use the Postal Ninja website, which automatically updates the status and helps you identify the carrier from the tracking number for your convenience.

  2. If you have selected a shipping method without tracking or if tracking is not offered by default: In this case, the exact location of your order cannot be determined. You can only rely on the approximate delivery time provided when you place your order.

Remember that the importance of order tracking is often associated with confidence and convenience, especially when purchasing expensive items or from international stores. Therefore, it is always a good idea to thoroughly research shipping terms and options when ordering online. Be sure to select the shipping method that best suits you before placing your order at Aliexpress or any other online store.

When can I track my tracking number?

Before the seller submits your order to the post office, he has to prepare the purchase and this can take several days, usually 3-4 days. At Aliexpress, this process involves several steps:

  1. Order Processing: After receiving your order, the seller performs the necessary checks, including confirming that the item is in stock and that the shipping and payment information is correct. If the order requires additional steps, such as manufacturing or personalization, additional time may be required.

  2. Packaging: After the order has been processed, the seller prepares the goods for shipment. This includes packing the product in an appropriate manner to ensure the safety and protection of the product during shipping.

  3. Label and prepare for shipment: A seller labels the package with the required labels, including the recipient's address, tracking number, and other information needed for shipment. The seller may also need to complete necessary paperwork, such as customs declarations, for an international shipment.

  4. Delivery to the Postal Service: After the seller has prepared your purchase, he or she will deliver the package to the postal service or courier. At this point, you will usually receive a tracking number that allows you to track your package and know its current location.

Once the package is handed over to the postal service, they become responsible for delivering the package and updating you on the status of your order. You can use the tracking number provided to track your order on the postal service's website, in the Aliexpress Store mobile app, and on the Postal Ninja website.

To stay informed of when your tracking number begins, we recommend that you check your store account or email regularly. This will let you know when the tracking number becomes active and begins displaying information about your order.

If sufficient time has passed since you placed your order, but the tracking number has not yet been tracked, you can contact support for more information about the status of your package and the start of tracking of the tracking number.

It is important to note that the time it takes for the tracking number to start tracking may vary depending on the carrier and shipping method you choose.

The importance of tracking: Why you should track your order

Order Tracking allows you to get information about the current status and location of your package. Order Tracking allows you to find out where your order is, what stages it has passed through on its way to you, and when it is expected to be delivered. This allows you to be aware of the delivery process, plan your actions, and receive up-to-date updates on the status of your order. Tracking also helps you track your package in case of problems or delays in delivery, allowing you to take appropriate action and contact the postal service or courier to resolve the situation.

What should I do if my order Aliexpress cannot be tracked?

If your order from Aliexpress store is not being tracked, there are several possible reasons:

  1. Processing time: Your order may not have been processed and submitted to the post office yet. It may take some time to process your order, especially during busy periods or if there are additional steps to verify or prepare an item. We recommend that you wait for your order to be processed and check tracking at a later time.

  2. No tracking number: Please verify that you've received a tracking number to track your order. In some cases, stores may not provide a tracking number for certain shipping methods or for low-value orders. If you don't have a tracking number, you can contact customer service for more information about your order.

  3. Delays in updating information: Occasionally, there may be a delay in updating tracking information. This may be due to technical problems, temporary delays in the tracking system, or delays in data processing. In such cases, we recommend that you wait a while and check your tracking later.

If you feel that your order is taking too long to track or you have questions about the delivery status, the best solution is to contact Aliexpress support. They will be able to provide you with more detailed information about your order and assist you with tracking questions.

How to contact the seller: How do I get support from the online store?

The following methods are typically provided for contacting the seller or the online store's support team.

  1. Email: You can send an email to the email address provided by the store. You can usually find the email address on the website under "Contact Us" or "Customer Service.

  2. Online chat: Many online stores offer an online chat feature on their website. You can use this feature to communicate directly with a customer service representative to ask questions or describe a problem.

  3. Telephone: Some stores provide a phone number where you can contact their customer service department. This number is usually listed on their website or support page.

  4. Social media: Many stores are active on social media and offer the ability to contact them through direct messages or comments. You can find links to their official social media pages on their website.

It's important to note that the contact methods available may vary from one online store to another. It is recommended that you check the "Contact Us" or "Customer Service" section of the store's website for specific information on how to contact them.

Postal Ninja easily tracks Aliexpress packages and shipments. Enter your tracking number and get current Aliexpress order status instantly. Postal Ninja offers the most precise shipment tracking for many postal services and carriers.

What are AliExpress shipping methods?

You can ship products on AliExpress with international carriers or AliExpress's shipping services.

Here are the delivery methods to choose from:

Some methods are trackable, and some are not. Some guarantee fast delivery, and others do not. Price is also something you may consider while choosing the right option for you. In the end, many factors come into play.

What does "Packed for picking-up" mean?

“Packed for picking-up” is not a shipping status in the usual sense. It precedes shipment and merely indicates that the seller is about to send the package/hand it over to the carrier.

Packed for picking-up = Waiting for the seller shipping

Our site shows all statuses, including these two. We do that so you can track your package shortly after making a purchase on AliExpress. "Packed for picking-up" and "Waiting for the seller shipping" get replaced with other shipping statuses once the seller sends your order.

Contact the seller if tracking does not update for 7-10 days.In the worst-case, i.e., there is still no tracking information on your packet, open a dispute even before Purchase Protection runs out.

Track a package