Postal Ninja — track your package in a trice
Postal Ninja saves you the trouble of tracking your mail. Our website combines tracking systems of more than 790 postal and courier services, which means you can monitor the location of any package sent with major postal operators. What's more, all tracking information is in English, which is a real plus.
You can browse our site either as a guest or a registered user. Track your packet by shipping id as a guest and register to get access to "My packages" feature. The latter allows you to keep track of all your previous and current shipments on one page.
To enhance your package tracking experience, you can link a product detail page to each item on your list and set 20-/30- or 60-day deadlines. By linking pages, you get visual cues, i.e., pictures of your orders instead of just tracking numbers. As for target dates, they will remind you about the expiration of buyer protection.
Why it's important to track packages
Parcel tracking provides transparency in the delivery process, allowing users to know where an order is at any given time. This increases trust in the retailer and the postal service and allows users to plan when they will receive their parcel and resolve any delivery issues that may arise.
How to track a package
To track a parcel, you can use the website of the postal service responsible for delivery. The site requires you to enter a tracking number in a special field, after which the system will provide information on the location and status of the parcel.
However, it's more convenient to use third-party services such as Postal Ninja for the following reasons:
Versatility: You can track parcels from different postal services and courier companies, regardless of their country of origin. This makes tracking easier, especially for international shipments.
Convenience: Instead of going to different postal sites to track parcels, you can use a single service that gathers all the information in one place. This saves time and simplifies the tracking process, especially if you're waiting for packages from multiple locations.
Tracking history: You can store tracking history, which can be useful for regular orders.
Overall, using third party services such as Postal Ninja offers users more convenience and functionality, simplifies the parcel tracking process and gathers all relevant information in one place.
How do I know if a parcel has been sent?
To determine if a parcel has been sent, you can refer to the following sources of information:
Electronic notification: Once a parcel has been sent, the sender usually sends an email or SMS notification with information about the shipment and a tracking number (track number). This notification confirms that the package has been shipped.
Tracking Status: Enter the tracking number on the carrier's website or a third-party tracking service such as Postal Ninja. If the status is shown as "Sent," "In transit," or "Processed," it means that the package has been shipped and is in the process of being delivered.
Liaison with the sender: If you are not sure about the shipment status, contact the sender (e-shop, retailer or individual) to clarify the shipment details and obtain a tracking number, if one is not provided to you.
Delays: Sometimes a package can be shipped but the tracking does not begin immediately, due to delays in processing or communication between the sender, the carrier and the postal service. In this case, it is worth waiting some time (usually 24 to 72 hours) and checking the tracking status again.
In addition to the tracking number, you should pay attention to the statuses associated with the shipment of the parcel, such as "Order being processed by shipper" or "Shipment information received by warehouse electronically". These statuses indicate that the sender has begun the process of sending and transmitting information about the parcel to the carrier.
Delivery times for parcels and orders from online shops: factors affecting delivery time
Delivery times for a parcel or an order from an online store can vary depending on a number of factors, including:
The location of the sender and recipient: The distance between the sender and recipient will affect delivery time. International shipments usually take longer due to border crossings and customs clearance.
Delivery method: Different delivery methods offer different delivery times. Standard delivery is usually cheaper but may take longer. Express delivery offers faster delivery but may be more expensive.
Postal or courier services: Different postal and courier companies offer different delivery times and service levels. Some companies are known for being reliable and fast, while others may be slower.
Seasonality and public holidays: The time of year and national holidays can affect delivery times. Seasonal holidays, such as Christmas and Black Friday, can result in longer delivery times due to increased shipping volumes and overloaded transport and logistics systems.
Stock availability: If an item is out of stock, the online store may require additional time for delivery from the manufacturer or supplier before shipping the order.
Turnaround time: Online stores may have different turnaround times for orders. The turnaround time is the time it takes to assemble, package and deliver the package to the post office or courier.
Customs delays: Customs delays can also have a significant impact on delivery times for parcels and orders from online stores, especially for international shipments, as parcels sent across borders have to go through customs clearance in the country of origin and/or destination. This process can take anywhere from a few hours to a few days, depending on the country, the volume of shipments, and the current workload of customs. In addition, customs may conduct random checks at certain stages of transportation to ensure compliance with legislation, prevent contraband, and ensure security. Such checks may cause delays in delivery.
Delivery times can vary from a few days to a few weeks, depending on the factors mentioned above. When ordering from an online store, check the estimated delivery date provided by the seller and choose a delivery method that suits your needs and budget.
Solving tracking problems
If you have problems tracking a package, such as a tracking number that cannot be found or a delivery status that has not changed over time, contact the seller or delivery service. They may be able to provide additional information or help you resolve the issue.
Tracking international parcels
International post and package tracking
Postal Ninja regularly monitors new names in the logistics field and follows changes in the work of carriers, especially of those that deliver packages from popular online stores. Tracking international parcels can be unique due to differences in postal systems and customs procedures between countries. It is important to note that the delivery status may be updated less frequently and the tracking process may take longer.
Track and trace your international shipping
Online buyers check delivery status not out of curiosity — in fact, they try to make sure that their packages arrive within buyer protection period. If customers do not receive a package on time, they may ask the seller to extend the period or open a dispute and ask for a refund.
