eBay order tracking

eBay Global Shipping, UPBE and PBI (Pitney Bowes) tracking

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Ambiguous tracking number format. Please select proper postal service from the list or try another tracking number.

eBay cooperates with a great many international carriers. Once arrived in the destination country, your package may get assigned a tracking number by one of them. And, oddly enough, this new shipping code might be totally different from the one assigned at the start.

How do I track my order on eBay?

You can monitor the location of your order in two ways: 1) by visiting ebay.com or 2) by using the eBay mobile app.

On the regular site:

  1. Go to My eBay.
  2. Log into your account.
  3. Navigate to purchase history.
  4. Click on the item in question.
  5. Find the tracking code inside the green area.
  6. Click on the code.
  7. See the complete tracking information.

On the mobile app:

  1. Navigate to purchases.
  2. Click on the item in question.
  3. See the basic tracking details.
  4. Click 'More tracking details' to view the complete tracking information.

Postal Ninja makes tracking easy. On our site, all you need to do is enter your shipping id into the search field above and hit 'Track a package'.

How do I track my order on eBay as a guest?

As a guest, you can track your order in the following steps:

  1. Find your eBay guest order confirmation email (the subject line starts with Guest Order).
  2. Select 'View order details'.
  3. Click on the tracking number.
  4. See a pop-up window with a carrier, a shipping id, and the current location of your package.

You can trace the status of your order only if the seller is shipping your item with a tracked postal/courier service.

Is an eBay seller required to provide a tracking number?

eBay sellers are not required to provide you with a tracking number since they are generally not required to ship with tracking. At best, they can state the estimated delivery time and the postal service they shipped with.

What is UPBE/UPAAB/UPAAC tracking?

It is the tracking of packages sent with the eBay Global Shipping Program. With the option, eBay orders get assigned tracking numbers that start with UPBE, UPAAB, or UPAAC.

Here are some examples:


What shipping services are available through eBay?

Country Carrier
USA USPS, UPS, Pitney Bowes, wnDirect, FedEx, DHL
UK Royal Mail, UK Mail (DHL Parcel UK), 13ten, CollectPlus, DPD, FedEx, Hermes, Parcelforce Worldwide, wnDirect, Yodel, Bpost
Canada Canada Post, Canpar, wnDirect, DHL
Australia Australia Post, Fastway Couriers, wnDirect, DHL, FedEx
China China Post, ePacket, SpeedPAK, WINIT, 4PX, FedEx, DHL, UPS, Hong Kong Post, Pos Malaysia, Singapore Post
  • use shared Postal.Ninja/gSconto.com account or sign in with Facebook, Google, etc.
  • Add tracking number to private list
    packages list shared with gSconto.com, available from any device
  • That’s all!
    private package list with descriptions and automatic update, packages archive, purchase protection deadline monitoring