REDPACK tracking

To track REDPACK shipments, it is recommended to use Postal Ninja service as a priority option, especially if you want to track up to 50 track numbers at a time. This comes in handy when you need to keep track of multiple packages from different carriers. In addition, you can save tracks on the Postal Ninja website, which saves you from having to enter them multiple times. Tracking multiple shipments is also available on the official REDPACK website, but Postal Ninja offers enhanced tracking capabilities and the convenience of saving information.

REDPACK delivery times: from express to economy options

REDPACK offers national delivery services including:

  1. Express: This service focuses on fast delivery of documents and parcels from the next working day. Includes home delivery or self-delivery options, with up to 1kg per item and a maximum weight of 70kg per parcel. Maximum size is 120cm on one side. Delivery times are between 24 and 48 hours.

  2. Ecoexpress: This service offers lower rates for less urgent shipments. It also includes home delivery or self-delivery, with similar weights and dimensions to the Express service. Delivery times range from 2 to 5 working days.

  3. Metropolitano 24 HR: This REDPACK service is designed for express delivery of documents and light packages within 24 hours within the same city. It is available in major cities such as Mexico City, Guadalajara and Monterrey. The service includes home delivery or self-delivery options and covers shipments weighing up to 1kg and a maximum weight of 15kg per package. The maximum parcel size is up to 30 centimetres on one side, making it ideal for fast delivery in metropolitan areas.

Ship from AliExpress to Mexico with REDPACK ECOEXPRESS: All you need to know

If you've placed an order with AliExpress and are waiting for your order to be shipped to Mexico via REDPACK ECOEXPRESS, here's what you need to know:

  • How AliExpress processes and ships your order: After you place your order, Aliexpress-Cainiao processes and ships the package from China. This process includes packing, inspection and electronic recording of package information.

  • International shipping: Once shipped from China, the package undergoes international shipping, including customs clearance and transit through various countries.

  • REDPACK Transfer in Mexico: Upon arrival in Mexico, the package is transferred to REDPACK for domestic delivery.

  • REDPACK ECOEXPRESS delivery: The package is delivered via ECOEXPRESS service, which can take between 2 and 5 days.

The total delivery time from AliExpress to Mexico via REDPACK is usually 25-30 days, including all processing and transport steps.

It is important to understand that during the international shipping process there may be periods when tracking is not updated, especially during customs clearance or transit. This is normal and should not be a cause for concern. Once the parcel enters the REDPACK network, users can expect their parcel to arrive within the specified ECOEXPRESS delivery times.

REDPACK: Logistics and Innovation in Mexico

REDPACK is a leading Mexican logistics company founded in 1994. It offers a wide range of domestic and international courier and postal services and operates in 32 states in Mexico. As part of Grupo Traxion SAB de C.V., REDPACK is developing the e-commerce and less-than-truckload (LTL) segments, providing quality end-to-end logistics solutions.

REDPACK has more than 1,700 employees and is supported by more than 800 vehicles, operating through 7 centres with advanced technology and 85 stations strategically located throughout the country. The company has been recognised for its achievements, including being ranked among the Super Companies by Grupo Expansión and receiving the National Road Safety Award from ANTP in 2015.

REDPACK strives to be a leader in express courier and postal services, offering services that meet international operating standards. The company also strictly adheres to a corporate policy of sustainability and integrity, taking into account economic, environmental and social priorities in its operations. REDPACK has also obtained ISO 27001 re-certification in 2023, confirming its commitment to best practices in information security.

Track a package