SHEIN is a large Chinese online store focused on youth fashion. The company tries to meet the demands of consumers who want to dress and look good, but spend a reasonable amount of money to do so. To date, SHEIN has become the world's leading brand for search queries in 113 countries, well ahead of the famous Zara brand. In the near future, SHEIN could become a full-fledged marketplace. The company will not only sell its own goods, but also plans to provide other sellers with their own trading platform for direct sales to customers.
How can I track my SHEIN order?
After payment, your order will be assigned a number. For example, it might look like this: GSHNQQ02M0000EF or GSUNQ212Q002W54. The history of all purchases is stored in your personal account, so you can track the status of your order using this number in the app or on the SHEIN website as soon as it has shipped. Click on the "Track" button to find out the location and movement of your package.
Customers often think that the order number is the parcel tracking number. However, the order number can only be used to track the parcel via a mobile app or the SHEIN online store website. Sometimes this information is not enough. It's much more convenient to track all your parcels from any online store using a specialised parcel tracking service.
At Postal Ninja you can track your orders, including those from the SHEIN store, for free and get the most detailed report on where it is. Also, if you enter your parcel number incorrectly, the Postal Ninja parcel tracking system will show you the error and give you recommendations on where to find the parcel's tracking number.
Shipping and tracking SHEIN orders from China to the USA
The store's main warehouse is in China. From there, SHEIN ships goods directly to America if the buyer chooses express delivery, which costs $12.99. Orders are shipped via FedEx and DHL:
Orders sent by FedEx International Priority can be tracked by a tracking number that looks like this 123456789012 - consisting of 12 digits.
This method allows you to ship light or small packages weighing up to ≤ 68 kg. As this method of delivery involves a quick customs clearance, the regulated delivery time - by the end of the day within 2-4 working days. In practice, SHEIN can take up to 6-8 days to deliver an order from China to the USA by FedEx Express.
If the shipment was shipped using DHL Express Priority-p Reg, the tracking number will be 10 digits and will look like this 1234567890.
DHL Express is really the fastest way to ship from China to the USA and is used by SHEIN for heavier or larger packages. The average delivery time from the warehouse in China to the buyer is 3-5 days.
To verify that your order has shipped, enter your package's tracking number in the tracking box at Postal Ninja and you will receive detailed information about your package.
SHEIN delivery tracking for orders from USA and California
SHEIN has warehouses near Los Angeles and also in Cranbury, New Jersey. If an order is in stock, it will be shipped from this warehouse. It is also the distribution center for all shipments to the Americas.
SHEIN doesn't usually reveal which postal service is delivering your order, but if you look up your tracking number on the parcel tracking site Postal Ninja, you can find out which carrier is handling your shipment and also where your package is.
Does SHEIN use USPS or UPS?
SHEIN uses the largest and most reliable carriers in the United States - USPS and UPS - to ship items within the United States only.
UPS SurePost or UPS Ground. To track your order from SHEIN Store you can use the tracking number which consists of 12 digits and looks like this 1Z123456YW12345678 (1Z and 16 numbers and letters). This is an inexpensive shipping method, so the delivery time for these shipments can be up to 7 to 18 days. The final tracking status will be: "Package delivered by local post office" or "Delivered".
The USPS delivers SHEIN packages through its partner Newgistics, which acts as a postal consolidator. SHEIN typically delivers orders using these classes of mail:
USPS Priority Mail or USPS First-Class Package Service, which can be tracked with a 22-digit tracking number (first digit 92). These are inexpensive standard shipping methods and orders arrive in 7-15 days. The choice of class depends on the weight and size of the package.
If the SHEIN store gave you a tracking number with only 26 digits (92 first digits) or 30 digits (42 first digits), it is USPS Parcel Select. If an order weighs between 3.5 and 16 ounces, USPS offers Parcel Select Lightweight, which is a better rate because it is charged per ounce.
According to our observations, this type of delivery has a more consistent timeline, and orders from the SHEIN store sent with this class usually arrive in 7-8 days, rarely in 10 days. This may be because USPS uses the logistics capabilities of its partner Newgistics to process and ship orders. In addition, most of the current volume of Parcel Select shipments comes from DHL, FedEx and UPS, to which USPS provides a last-mile service after shipments from China enter the US. In this way, USPS can ensure that orders from China are delivered to US customers in the most timely and cost-effective manner.
Because USPS Priority Mail, USPS First-Class Package Service, and USPS Parcel Select only deliver to the recipient's post office, the final tracking status will be "Delivered, In/At Mailbox", "Delivered, PO Box", or "Delivered, Front Door/Porch".
The USPS may also have 34-digit parcel tracking numbers (the first digits start with 42). This delivery to the post box and is designed to be late - by 9pm. Parcels can arrive in 3 to 5 days or 9 to 16 days, but usually the average time is around 10 days.
How do I track my SHEIN package with a SpeedX tracking number?
The logistics company SpeedX also works with the SHEIN store. But it only delivers from Shanghai to New York. It usually takes 7-11 days to reach the end customer - that's 5-9 days from China to the US and 1-2 days from Springfield Gardens, NY 11413.
You can also track SHEIN orders delivered by SpeedX using the package tracking service Postal Ninja with a tracking number that looks like this SPXHEF123456789012 - the tracking number starts with SPX, then 3 letters and 12 digits.
When will my order from the SHEIN store be delivered to Canada?
LTian Express, a large Chinese company, delivers parcels from China to Canada and handles cross-border shipping and customs clearance before handing them over to Uni Express, a Canadian courier service. UniUni provides last-mile services across Canada and handles the delivery of SHEIN shop orders to the end customer.
LTian Express and Uni Express (UniUni) parcels can be tracked using the tracking number on the Postal Ninja parcel tracking website, which usually looks like this JY22CU400001234567 or JY231H400001234567 (JY and 16 numbers and letters). Please allow 8-9 days for delivery.
Domestic shipments from SHEIN within Canada are also handled by Purolator. Purolator Ground tracking numbers look like this: ENA001234567 or EMY001234567. Packages usually arrive in 4-9 days.
Economy shipping may take longer, actual delivery time from China to Canada is 7-12 days. These SHEIN orders are shipped by Canada Post, which offers customers an Expedited Parcel or Xpresspost service. You can track the progress of your package with a 16-digit tracking number (starting with 2016219 and any 7 digits).
You can also choose express delivery, with DHL Express delivering these orders to Canada in 5 days.
Delivering a SHEIN order to the UK
If after payment you receive a tracking number that looks like this - H023FA1234567890 (H023FA and 10 digits), then the order will be delivered to you by Evri courier service. Please allow 7 to 14 days for delivery.
UK Post also works with SHEIN orders, in this case your package will have a tracking number like this: WB123456789GB. Please allow 2-4 days for your parcel to arrive in the UK.
To receive your purchase in the shortest possible time, you can choose express delivery with DHL Express, which will deliver your order in 2 to 5 days.
Track a package